Working with hospitality, tourism and leisure businesses, QiT provides the expertise and advice needed to quantify and improve business performance. From mystery shopping to quality assessment, sustainability reviews and market advice, our industry experts are available to share advice and guidance, benchmark businesses, and identify opportunities for improvement. We pride ourselves on looking at a business from the outside-in, looking at it from a customer perspective, from a community perspective, from an employee perspective and from a competitive perspective. Helping businesses become the best they can be. We are not inspectors, we are not auditors, we are your businesses support team and your cheerleaders rolled into one.