Sponsors

Clockwork Marketing

Clockwork Marketing has spent a quarter of a century fuelling the growth of hospitality businesses, with a focus on independent hotels and holiday parks.  They understand the critical aspects of hospitality marketing, unfamiliar to industry outsiders, such as:

• How customers use hotel websites
• Current hospitality marketing trends
• Room yield and other industry KPIs
• Channel Managers & booking engines
• Google Analytics relating to hotels and holiday parks
• Shoulder months

Clockwork fuses this inside knowledge with ever creative marketing and unique growth strategies. The result? Businesses with strong personalities, clear voices and the right tools to convert interest into direct revenue.

In the digital world, Online Travel Agents are giants. Clockwork helps properties take bookings back and strengthen their independence from the OTAs.

They are the marketing force behind some nationally respected tourism brands, and provide a complete service, including – web design, SEO, digital marketing, direct mail, email marketing, branding, marketing management (inc social media) and copywriting.

Saffery Champness

Saffery Champness is a national chartered accountancy practice which has been established in Bournemouth for 30 years. We support and work with a significant portfolio of clients in leisure, hospitality and tourism. Our experience has given us an invaluable understanding of the issues and challenges faced by businesses in the sector, which has enabled us to develop a range of successful strategies and solutions.

Our team, based in Bournemouth, provide advice to hotels, restaurants, marinas, holiday parks, clubs, associations and attractions. Having the specialist resource in house allows us to fully support clients on such matters as tax efficient structures and profit extraction, employee remuneration packages, VAT planning, business planning & strategy, funding arrangements and corporate finance transactions. We also provide a comprehensive range of compliance services to ensure that our clients meet their statutory obligations.

Dorset Food & Drink

Dorset Food & Drink is a member-based organisation with a special trademarked brand overseen by the Dorset Area of Outstanding Natural Beauty team. It represents Dorset's food and drink business community bringing a strong and vibrant sector together under one banner. As well as promoting what Dorset has to offer, it provides excellent networking opportunities for its members and specialist advice on a number of topics, including environmental issues and support to improve your businesses environmental sustainability.

Visit Dorset

Visit Dorset is the Destination Management Organisation for Dorset, helping to support and grow Dorset’s visitor economy. Visit Dorset is funded by Dorset Council and is supported by over 500 paying business members.

Our key aims are to promote Dorset as a world class destination to attract visitors year round and support the local economy and tourism industry through marketing, PR and strategic partnerships. The team manage the visit-dorset.com website which is recognised as Dorset’s official visitor website and receives 2 million visits a year. Visit Dorset has a very active social media presence across all platforms and works closely with VisitEngland as well as national and international press and media to ensure that Dorset competes as a leading UK tourism destination.

Dorset LEP

The Dorset LEP’s overarching aim is to create more jobs and drive economic growth in Dorset. There are some really exciting projects that the LEP has, or is, currently helping bring to life, through public, private and cross sector partnership and investment.

For more information visit the Dorset LEP website www.dorsetlep.co.uk or follow us on Twitter @dorsetlep

Bournemouth Water

Bournemouth Water is proud to sponsor this year’s Ethical, Responsible & Sustainable Tourism category of the Dorset Tourism Excellence Awards.   

In our beautiful region we want to lead the way to a sustainable water future for us all and to ensure that we can keep our rivers and streams flowing and nature thriving in our precious environment. With population growth and climate change there’s less water to go around. We’re doing everything we can to make sure there’s enough water for everyone, and we are pleased to collaborate with Tourism businesses within Dorset to promote water efficiency initiatives to reduce water consumption within the tourism sector. 

We would welcome  any bids for funding to deliver water efficiency within the Non-Household (NHH) sector – specifically Tourism, within our region. https://www.southwestwater.co.uk/commercial-services/bioresources/water-resources-market-opportunities/

Goadsby

Established in 1958, and having celebrated 60 successful years in the industry in 2018, Goadsby has grown to become an influential property practice covering both residential and commercial disciplines. 

The group comprises a branch network of 24 offices across the South of England with specialist commercial centres in Bournemouth, Southampton and Winchester.  Expert teams cover all aspects of residential and commercial business including sales, lettings, new homes, land, mortgage services, hotels and leisure, business space, retail, investment consultancy, survey & valuation, building consultancy, town planning, property management, CAD services, corporate consultancy and public sector appointments.

The Hotels and Leisure division of Goadsby is one of the longest established nationally. A wide spread of clients range from the dedicated B&B owner to corporate hotel groups. Restaurants, public houses, holiday flat blocks, camping and touring parks, catteries and kennels also fall within the remit of Ian Palmer and Mark Nurse, between them able to call upon a combined 57 years of practise.

Currently ranked in the top 25 of all composite property service providers in the UK, the commercial arm is acknowledged as a major practice in the Central South having won multiple awards throughout the last ten years based on the volume of business transacted.

Tourism is the lifeblood of the South Coast and Goadsby is committed to maintaining an active support role within an industry justifiably recognised as a principal contributor to the local economy.

Resort Dorset

The Resort Dorset magazine has been providing millions of visitors with information about our county since 1992. Distributed throughout the county, it’s the most high profile, free-to-pick-up tourist guide in the area.

Resort’s ‘2020 vision’ sees a number of exciting changes to the printed magazine. The magazine is printed on a higher quality paper stock, and there are now two editions for the first time – one out in time for Easter, and another out in time for the start of summer. There are also a number of changes to the features and layout, designed to help readers plan their holidays, and advertisers to gain exposure.

Quick to identify the internet as a tourism publishing medium, Resort was one of the first online visitor guides in the south back in 1996. Therefore, it is not surprising that whilst still publishing successfully in print, the business today provides its customers with an ‘all inclusive’ approach to their tourism marketing requirements.

All advertisers benefit from being featured on a mobile-responsive website at resortdorset.com, which also powers dedicated mobile apps for iPhone and Android. The combination of print, digital and mobile helps bring new business direct to the door of Resort’s advertisers. Resort Dorset also helps businesses gain exposure on Facebook and Twitter via its social following of approximately 40,000 fans. To find out more please call 01305 770111 or email info@resortuk.com.

Pear Communications

Pear is the leading tourism, arts & events print distributor across the South West of England. Years of hard work, dedication and investment have resulted in their unrivalled networks to ensure their clients leaflets, brochures and posters reach their target markets.

As a result of Pear’s dedication, they work in close partnership with both Visit Bristol and Visit Somerset among other DMOs in the South West.

Pear have invested heavily in key gateway sites, including major Motorway Services which house both their new Digital Screen and Print Stands. In an ever-changing industry, Pear continually evolve to support the market.

Forthglade

Forthglade have made natural dog food in the heart of Devon since 1971, using only the finest ingredients sourced from the UK where ever possible. With both complementary and complete foods, each with exceptionally high meat content, the nourishing recipes are hypo allergenic and free from junk and fillers. Forthglade is proud to make wholesome delicious meals for pets that is tail-waggingly good. For further information visit our website

Yellow Buses

Yellow Buses is back under local ownership after being acquired by its management team for an undisclosed sum. David Squire, who was appointed as Managing Director of Yellow Buses in 2017, said: “This puts the local management team firmly in the driving seat. We are now masters of our own destiny.

“We remain as BTL and there are no changes to the terms and conditions of our employees or pension schemes. We have injected fresh capital into the company and will be looking to invest in our staff, fleet and systems going forward.

“We are over 18 months into the plan that we started in 2018 and are in a strong place with passenger growth, improved income and a booming coach operation.  As an independent company we will be quicker, more agile at decision-making and, therefore, better able to react to opportunities as they arise.”

Yellow Buses operates a fleet of 140 buses and 16 coaches with more than 410 staff.  The company carries just under 15m passengers a year with its vehicles operating nearly five million miles across the Bournemouth, Poole, Christchurch and East Dorset area.

Clockwork Audio Systems

Based in the South West of England and with over 30 years industry experience, we are able to provide complete production services for any type of event large or small including:

-Awards Ceremonies
-Product Launches
-Conferences

We also offer Commercial installation & sales, a range of Audio and Lighting equipment for sale and hire, Cables, Lamps, Tape, Fog/Haze fluids and Connectors.

Tozers

Tozers are the award-winning leading lawyers when it comes to park law. As legal advisers to the British Holiday and Home Parks Association for over 65 years, we are at the cutting edge of legal developments affecting the parks industry. Our dedicated and experienced team advise parks businesses small and large, throughout the whole of England and Wales, on a wide range of issues.

With over 165 colleagues, we offer a comprehensive legal service for both our commercial and private clients by taking the time to get to know you and your business.

Tozers has been repeatedly listed in the Legal 500 and Chambers in a number of fields.

Lovegrove Essentials

A unique and flexible skincare brand from natural and organic ingredients that harness the many therapeutic uses of plant essences and essential oils, not just for their topical benefits on the skin, but also for their effect on the mind and the body.  The range is carefully structured so that the adaptogenic properties of the ingredients allow the individual products to be used separately and together, giving different levels of support for a variety of skin types.

Their range of courses for professional therapists aim to provide bespoke training for individuals and teams who wish to adapt their business to benefit from the growing interest in and demand for high quality natural and organic products.

Clipper

We’ve been making magical teas in Dorset since 1984, from small beginnings in our founders’ kitchen with a single chest of Assam.

Today, our tea guys, Dan & James travel the world to work with amazing growers from the best tea gardens to source, select and blend all our own products. We only work with progressive tea estates who look to improve the quality of life for their workers and their families and we were the 1st brand in the UK to carry the Fairtrade mark. Today we’re the world’s largest Fairtrade tea brand, and all of our teabags are plastic free!

At Clipper, we believe that every cup of tea counts. So we only use premium grade tea, we blend and pack our teas where we began in Beaminster, Dorset, and we are dedicated to making sure every cup of tea is natural, fair & delicious. 

You see, Natural, Fair & Delicious, isn’t just a strap line, but a guide to absolutely every decision we make.

Worldpay

As a global leader in payments, Worldpay from FIS offers simple, seamless payment solutions to help businesses drive commerce and deliver better customer experiences. Serving 1M merchant locations globally and processing 75B transactions annually, Worldpay offers business expertise, data-driven insights, and innovative products to help support businesses who are looking to modernize and reach new markets.  

By working with you, for you, and by your side, we aim to help you harness opportunities, address challenges, and meet emerging needs.  With Worldpay from FIS as your partner, you have access to a range of payment technology products and experts to help support you.

·         24/7 UK based support
·         Technical expertise
·         A range of payment products including virtual terminal and payment gateway

We are here to support you through your business journey and to enable you with the right payments solutions for your business and to enhance the experience for your customers.  Whether you are looking to change providers or get more out of your payment technology we are here to help.

Worldpay from FIS are offering eligible businesses 6 months free on a terminal rental or on online gateway monthly fees if you join by 31st July 2020. Offer valid until 31st July 2020 (T&Cs apply) https://bit.ly/3dFPF75

Please contact Kevin Smith on email Kevin.Smith2@fisglobal.com or call 07880 457 673 for more information about this offer and to also help you explore the world of payments with Worldpay from FIS.

Quality in Tourism

Quality in Tourism has been relaunched as an independent accreditation service, offering grading, mystery shopping and specialist tourism and hospitality expertise.

Our experienced team have worked in various tourism and hospitality roles, giving them a true empathy and understanding of the issues within the industry. From mystery customer visits and website reviews to RevPAR and marketing analysis, we work with our members to offer practical help and assistance, with the aim of driving additional sales and increasing profit.

Our assessor team can star rate your property without the prescriptive standards of other schemes, recognising your quality and its appeal to customers, without insisting on outdated physical measures irrelevant to your customers. Our entry level scheme gives assurances to your customers, it is appropriately named Safe Clean & Legal TM. We offer special accolades to help you promote your properties to customers looking for your particular offerings.

Our experience, expertise and insight into the industry allows us to respond to current trends and assist members to deliver what the customer actually wants.

NFU Mutual

Our network of specialist local Agents work extensively with the hospitality and retail industries - everything from local coffee shops to a chain of restaurants or food stores and urban chic hotels.

We understand that your business could be impacted by a number of issues - cyber attacks, damage to your property, the loss of a major supplier or customer, the loss of a key person through illness, or an outbreak of food poisoning. But you’re not alone. Your NFU Mutual Agent can help you plan for the unexpected and get you back on your feet should things go wrong.

The right insurance starts with the right conversation. Contact our local Agent today by visiting nfumutual/branches

Purple Cloud

Purple Cloud Consultancy has considerable experience of delivering high quality training and offers a range of fun, innovative and inspirational training workshops.

• As the South West delivery partner for the highly successful Welcome to Excellence programme we offer a range of flexible customer service workshops that can be tailored to any business, destination or sector
• Providing the biggest opportunity for personal development in the South West through the ‘Art of Being Brilliant’ seminars, we offer the opportunity to boost happiness, performance and business by creating a positive environment
• Working with some of the South West’s top trainers we are able to offer a range of bespoke courses covering topics such as Leadership & Management, Team Building, Communication, Performance Management and Business and Personal Skills Development
• Offering a range of customer research packages to provide valuable insight into how to manage customer expectations, through the use of mystery shopping, staff surveys and customer feedback